Terms of Service


By accessing this web site, you are agreeing to be bound by these Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.


Permission is granted to temporarily download one copy of the materials (information or software) on Pug Shop Design website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • modify or copy the materials;
  • use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • attempt to decompile or reverse engineer any software contained on Pug Shop Design’s website;
  • remove any copyright or other proprietary notations from the materials;
  • transfer the materials to another person or “mirror” the materials on any other server.


The materials on Pug Shop Design’s website are provided “as is”. Pug Shop Design makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Pug Shop Design does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.


In no event shall Pug Shop Design or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Pug Shop Design’s Internet site, even if Pug Shop Design authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.


The materials appearing on Pug Shop Design’s web site could include technical, typographical, or photographic errors. Pug Shop Design does not warrant that any of the materials on its web site are accurate, complete, or current. Pug Shop Design may make changes to the materials contained on its web site at any time without notice. Pug Shop Design does not, however, make any commitment to update the materials.


Pug Shop Design has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Pug Shop Design of the site. Use of any such linked web site is at the user’s own risk.


Pug Shop Design may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.


Any claim relating to Pug Shop Design’s web site shall be governed by the laws of the State of Arizona without regard to its conflict of law provisions. General Terms and Conditions applicable to Use of a Web Site.


You may request a refund within the first 7 days of a purchase of any subscription plan. Some plans or special promotions may offer longer refund periods.

There are no refunds for partial subscription plans under any circumstance, including cancellations and unused time on a plan. Each plan is paid in full and you will have access to our service for the length of your current billing cycle.


You retain ownership of all graphics and files created by Pug Shop Design during any month in which your membership subscription is paid in full. If you provide Pug Shop Design with materials or assets, you agree that these materials are approved to be used in your designs and are not owned or trademarked by any other parties. You are solely responsible to affirm that any materials provided can be legally used in design work for your entity. Should a license or trademark issue arise, Pug Shop Design is not liable for the materials you provide.


Pug Shop Design is designed for the reasonable use of an average non-creative based small business or individual. If we find that you are abusing our service, reselling our work as your own, using our services for illegal, adult/pornographic or a use that goes against our company philosophy, culture and morals, we reserve the right to cancel your account at any time.


We reserve the right to publish your work in our portfolio, social media or other communication efforts. If there are items that you wish to remain private or confidential please let us know when you request the task.


Pug Shop Design promise to keep all business matters regarding your business and brand confidential. We will communicate with only approved employees from your company. We never share any information publicly, other than work samples as outlined in our "SAMPLE WORK”.


Pug Shop Design provides a 48 - 72 turnaround time when the projects is received with all necessary information to complete the project. Requests or revisions will not be assigned if they unclear, vague or missing required assets and information. Normally any request or revision assigned before 5pm MST will be completed by the next business day, no later than 5pm MST. Requests or revisions assigned after 5pm MST, during the weekend or on a US holiday normally will be completed in 2 business days. These timelines may change due to the nature of our business as ultimately determined by a Supervisor. We will make every attempt to deliver it according to your plan, however these are a brand promise, not a guarantee.


Finally, you agree that you’ve reviewed and understand the FAQ page available here.